about 1 month ago
TechCrunch Oct 2, 2026

Medical records giant Epic pauses product development to fix security bugs that risk patients’ data

Epic Systems, the major healthcare software company behind the widely used MyChart platform, has announced a temporary pause in most of its product development efforts. This pause, expected to last about six weeks, aims to address serious security vulnerabilities detected in its software that could potentially expose sensitive patient information. Founder and CEO Judy Faulkner revealed this measure last month, emphasizing the company's commitment to safeguarding its products in light of these concerns.

The security flaws were uncovered through a collaboration involving Anthropic’s advanced AI cybersecurity model known as Mythos. Epic's Chief Security Officer, Stirling Martin, shared that some MyChart customer configurations might have allowed unauthorized individuals to access patient records without triggering any alerts in the system logs. Though it remains uncertain if these vulnerabilities could permit undetected alterations of medical records, the risk was deemed significant enough for Epic to halt new product development and focus on resolving these issues.

MyChart manages over 320 million patient records nationwide, making it a critical tool across hospitals and doctors’ offices throughout the United States. While Epic maintains that direct access to the medical data is controlled by healthcare providers rather than the company itself, the presence of these unpatched bugs could open the door for hackers to infiltrate multiple systems. This vulnerability adds to growing industry concerns about the increasing frequency and severity of cyberattacks targeting health data repositories.

The healthcare sector has endured multiple large-scale breaches recently, including a 2024 ransomware attack on Change Healthcare affecting nearly 200 million Americans, and data theft incidents involving companies like CareCloud, McKesson, and Craneware. These breaches underscore the urgent need for robust cybersecurity defenses in medical data systems. Epic's decision to prioritize security remediation over product development highlights the escalating risks posed by sophisticated AI-driven attacks and the critical importance of protecting patient information in this evolving threat landscape.

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